For now, I only ship to Europe but I’m working hard on making worldwide shipping available ! Thank you for your patience and be sure to subscribe to Fontennoy Newsletter to be kept informed.
Your ready-to-ship order will be dispatched within 2-3 working days. For made-to-order & bespoke pieces, please allow 35 working days before your order can be shipped.
I work with Colissimo to ensure your order will arrive safely and as soon as possible.
If you experience any issues, please do contact me at firstname.lastname@example.org
Please be aware that you may need to pay custom charges/taxes when you receive your order. Fontennoy cannot be held responsible for any charges incurred when importing items into your country.
Everyone makes mistakes ! If you need to change your shipping address, please let me know as soon as possible.
Every piece is carefully handcrafted and packed to ensure you will love it and wear it for a longtime. If for some reason you would like to return or exchange an item, please send me an email to start the return process at email@example.com
Make sure to read the following before returning any piece.